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Privacy Policy

1. Introduction
Create Discussion respects your privacy and is committed to safeguarding the personal information of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information. We comply with the National Privacy Principles established under the Privacy Act 1988 (Cth). By using our website and services, you consent to the terms outlined in this policy.

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2. Collection of Personal Information
2.1. We collect personal information in various ways, including:

  • Information you provide directly to us, such as when filling out forms on our website.

  • Details shared during correspondence via email, phone, or in-person interactions.

  • Information submitted through surveys, feedback forms, or promotional activities.

2.2. The personal information we collect may include, but is not limited to:

  • Your name, address, phone number, and email address.

  • Business-related information, including company name and position.

  • Additional information to help improve our services, such as preferences, feedback, and survey responses.

 

3. How We Collect Your Personal Information
We may collect your personal information through:

  • Electronic communications, such as website visits, email correspondence, and online forms.

  • Direct interactions, including phone calls, meetings, and events.

  • Service-related activities, such as consultations and project collaborations.

 

4. Use of Your Personal Information
4.1. The personal information we collect is used for the following purposes:

  • Providing our services, including responding to enquiries and delivering updates.

  • Enhancing customer experience by understanding your preferences and improving our offerings.

  • Informing you about new products, services, special offers, and other opportunities relevant to your business.

4.2. We may also collect personal information from third parties (e.g., business partners, public sources) to support our service delivery and marketing efforts. Any third-party data we receive is handled in accordance with this Privacy Policy.

 

5. Disclosure of Personal Information
5.1. We may disclose your personal information to third parties where necessary, including:

  • Employees, contractors, agents, and service providers who assist in delivering our services.

  • Professional advisers, such as accountants, lawyers, and consultants.

  • Third-party platforms or tools used for communication, data storage, or marketing.

  • Legal authorities when required to comply with applicable laws and regulations (e.g., court orders, law enforcement).

5.2. We do not sell or rent your personal information to third parties. Any sharing of your information is conducted with the utmost care and only when necessary to fulfil our service obligations or comply with legal requirements.

 

6. Data Security and Retention
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These measures include secure servers, encryption, and regular security reviews.

We retain personal information only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. When personal information is no longer required, we securely delete or anonymise it.

 

7. Your Rights and Choices
You have the right to access, update, or request the deletion of your personal information. You may also opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.

 

8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, services, or legal obligations. Any updates will be published on our website, and significant changes will be communicated to you where appropriate.

 

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: collaborate@creatediscussion.com.au

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